We believe technology is best used as a supplement to human touch.

The benefits landscape is changing fast. Technology creates simplification, security, and efficiency; however, it also sacrifices understanding, education, and interaction.

Without the right support, it's easy to lose the value of your benefits package.

Technology + Human Touch = Better education, better service, and better value.

We get it. That's why we give brokers and employers the tools, team, and expertise to compete at the highest level - without the heavy lift.

Our technology Platforms

Education, Engagement, Analytics- All In One

We believe 24/7 access to communication and education is key for a wholistic employee experience.  In addition to our “hands-on” approach, employees will have access to interact with “Paideia Pilot” to get questions answered when they need it: nights, weekends, and holidays.  Pilot never sleeps!  All communication is recorded and stored in our secure compliance approved platform giving us and our partners real-time analytics and insights to craft the best possible enrollment experience.

Our Advanced AI Assistant

Interactive

Able to answer questions and guide employees through the enrollment process.

Educational

Educates employees about benefits and makes sure that they understand what they are getting, guiding them through the educational tools and following up with them.

Engaging

Engages with those employees that have not responded and create analytics allowing us to complete enrollment efficiently.

Evaluation

Evaluates employee progress and responses, assessing their actions and level of understanding, automatically personalizing their experience.

Paideia’s End-to-End CRM & Workflow Management System

With an extreme focus on simplicity and visibility, Portal is our proprietary end-to-end CRM and Workflow Management system built exclusively for agencies within the Paideia Network.

Instead of fragmented systems, scattered spreadsheets, and disconnected communication, Portal creates structured continuity across the entire agency lifecycle. Every opportunity is tracked. Every task is assigned. Every stage is visible.

Employee Navigator is our platform of choice. Our team manages the full setup process — from plan configuration to enrollment launch — allowing us to move quickly, maintain accuracy, and stay aligned with broker and employer strategy.

While Employee Navigator is our primary platform, we are not limited to one system. We can access and support other enrollment platforms when needed, ensuring flexibility for every case.

We believe technology is best used as a supplement to human touch.

The benefits landscape is changing fast. Technology creates simplification, security, and efficiency; however, it also sacrifices understanding, education, and interaction.

Without the right support, it's easy to lose the value of your benefits package.

Technology + Human Touch = Better education, better service, and better value.

We get it. That's why we give brokers and employers the tools, team, and expertise to compete at the highest level - without the heavy lift.

A Simple, Proven Process That Makes Your Job Easier

Working with us isn’t complicated - we plug into your business, handle the heavy lifting, and make sure you get the best possible experience. Here’s how it works:

Step 1

Schedule a
Consultation

We take the time to understand your needs, challenges, and goals. 

Step 2

Strategy &
Carrier Alignment

We identify the best solutions
for your clients, leveraging
our exclusive carrier access.

Step 3

Enrollment
Execution

Whether on-site, virtual, or through a call center, our in-house team takes care of the entire process.

Step 4

Ongoing support
& optimization

We don’t disappear after enrollment. We stay engaged to ensure long-term success.

You bring your needs - we bring the expertise, the resources, and the execution. It’s that simple.

LET’S TALK about growing your business

Experienced. Trusted. Committed to Your Success.

Behind Paideia Solutions Group is a team of industry veterans who have spent decades helping brokers and employers navigate the evolving benefits landscape. With over 100 years of combined experience, our team brings deep expertise, strong carrier relationships, and a commitment to doing benefits the right way.

Meet our leadership team:

Kelsey Evert
Partner and Chief Executive Officer
Read Bio

Kelsey Evert has spent over two decades specializing in building people, developing high-performing sales teams, and fostering strong industry relationships. As Chief Executive Officer, Kelsey is focused on growing the Paideia footprint with employers, brokers, and carriers.

As a passionate leader, he has cultivated a personal brand centered on growth, mentorship, and innovation. Staying centered on mentorship and innovation ultimately allowed Kelsey to rise the ranks in the industry.

Beyond his professional pursuits, you may catch Kelsey at a card show or in a local gym coaching basketball. He has been married to his wife, Cindy, for over 10 years. They have 2 wonderful and talented children. James who is 10, and Camille who is 6.

Jordan Smith
Partner and Chief Operating Officer
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Jordan Smith is a highly decorated employee benefits professional who has spent almost two decades in the carrier space working alongside employers, brokers, and employees to provide benefit analysis, strategy, and implementation expertise.  Jordan has led award-winning teams over his tenure in the industry and prides himself on teaching and transferring his knowledge and skillsets to others to be able to make a positive impact on their professional relationships.

At Paideia Solutions Group, Jordan oversees day to day operations, ensuring our Team receives the necessary training and industry knowledge to remain competitive and compliant in the fast-paced and ever-changing environment of the employee benefits industry.

On a personal note, Jordan is happily married to his wife Meredith for 14 years and is a “girl dad” to Schyler (8) and Saylor (5).  Jordan and his family are very active in their local church and enjoys spending time together on their mini farm.  Jordan is a graduate of the University of Tennessee and is an avid Tennessee sports fan.  Go Vols!

Matt Williamson
Partner and Chief Technology Officer
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Matt Williamson is going on two decades of growth in the industry. As Chief Technology Officer at Paideia Solutions, Matt is the expert for all things tech, and he is committed to making systems more efficient and user-friendly.

Throughout his career, he has built a successful business while staying at the forefront of technology, continuously innovating to simplify and enhance processes for clients, brokers, and carriers. With a passion for problem-solving and forward-thinking solutions, he thrives on pushing the boundaries of technology in the insurance space His ability to internalize and process information rapidly is one of Matt’s most formidable talents.

When Matt is not developing cutting-edge platforms or mentoring the next generation of tech leaders, he enjoys the outdoors and supporting his wife and children in their athletic endeavors. He has been married to Becky since 2007 and has great kids; Emma (13), Eliza (12), and Graham (10).

Nolan McCue
Partner and Chief Revenue Officer
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Nolan McCue is a seasoned insurance and benefits consultant with almost two decades of experience in employee benefits enrollment, client strategy, and business development. As a Partner at Paideia Solutions Group, he plays a key role in driving strategic growth, optimizing enrollment solutions, and ensuring clients receive the highest level of service and expertise.

Throughout his career, Nolan has worked closely with employers, brokers, and carriers to streamline the benefits enrollment process, enhance employee engagement, and implement innovative solutions tailored to the evolving needs of organizations. With a deep understanding of compliance, technology-driven enrollment platforms, and best practices in benefits communication, he is committed to delivering results that improve both employer efficiency and employee satisfaction.

Beyond his professional endeavors, Nolan is passionate about passing his knowledge on all things baseball and softball to future generations. He enjoys spending time outdoors hunting and fishing with his family and friends. When he is not doing that, you can find Nolan at a ballpark across the country cheering on his kids. Nolan has been married to his wife Jenny for 17 years and they have two beautiful children, Brody Banks who is 15, and Kennedy Ann who is 12.